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Frequently asked questions

Click the topic to find your answers to Frequently Asked Questions. Please feel free to get in touch with us via email or phone if your require any further assistance.

That is easy. Just click ‘Track your shipment’ and provide your container number or enter your Bill of Lading number. Your shipping details will be visible after clicking ‘Track’.

To use our shipping track & trace services, we kindly request you to enter either your container number or Bill of Lading number.

Did you provide your Container or Bill of Lading number as per the examples? Please ensure you use caps or lowercase correctly. If you still face an issue, we kindly request you to contact our customer service by giving a call to +65 6222 1088 or +971 4 574 6400 or by sending us an email.

SeaLead offers a range of services from East Asia, South East Asia, the Indian subcontinent, the Middle East, the Red Sea, Africa, Europe, the Mediterranean, Oceania and the United States. Please check our services page to find the best route for your cargo.
We are happy to help you ship your containerised cargo across the world. Please contact one of our shipping experts via +65 6222 1088 or +971 4 574 6400 or by sending us an email. You can also request a quote directly via this website. We will review your requirements and get in touch with your promptly.

The length of the ocean journey entirely depends on the port of departure and the final destination. On our services pages, we have captured a proforma schedule per shipping route indicating the number of days needed to ship your goods from A to B.

Unfortunately, sometimes ocean freight is delayed due to port congestion. When this happens it means that one of our container ships arriving at the port is unable to berth and has to wait its turn. If a trade lane is impacted by certain unforeseen situations, we will notify you. You can also check our port & route notifications page for regular updates.

At SeaLead, we cater to various ocean freight needs. You can rely on us for your out-of-gauge, breakbulk, dry, dangerous, or temperature-sensitive cargo. We offer several types of containers ranging from dry, open top and flat rack to reefer containers in various sizes.

Yes, SeaLead has invested in special equipment to transport any type of cargo across the globe. Our team is trained to manage special cargo projects from A-Z. We will utilise the right equipment to handle your in-gauge cargo, out-of-gauge cargo and breakbulk cargo.
To help improve the shelf life of your products, SeaLead ships your goods in refrigerated containers. From fresh agricultural produce to frozen foods and pharmaceutical products of high value, all are handled delicately in reefers from SeaLead.

Of course, however, first we like to learn a bit more about your specific requirements. Our experts will help you determine the best shipping routes and equipment to ship your specific cargo. You can immediately request a quote via this website or contact our sales department.
Basically, the difference is the price. While a tariff quote is a fixed or locked rate for a certain period, a spot quote is one-time offer often used for goods that require immediate shipping. In this last case, prices can fluctuate based on current market rates.

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