Ensure the services are performed to service requirement.
Be the point of contact for all related Transshipment matters for Port Klang in SeaLead network – acting with responsibility, due diligence and according to SeaLead’s values and goals.
Work closely with POL, POD, Transshipment Desk and Feeders for space requisition, rates filing, and ensure smooth operations.
Pro-actively taking care for idling Transshipment cargo in port to ensure minimum storage days and maintain values to customer.
Ensure Transshipment connection is secured within specified free time.
Communicate with Terminals and Port Authority for Loading & Discharging matters including Special cargo arrangement.
Provide information to all party involving Transshipment such as ETA check, connection details request from POL & POD.
Ensure internal system are up to date with latest information by liaising with SeaLead support team and appointed PIC for any issue arise from time to time.
Responsible to make sure Transshipment cost in port are keep to minimum level.
Assist operation dept. regarding local operations, logistics matter and local customer as instructed by superior.
Key person for Transshipment cargo damaged in Terminal and liaising with Claims team, Terminal, Loading & Discharge port, Stakeholders to ensure customer satisfaction align with SeaLead’s value.
Able to handle and arrange Transloading activity with relevant Port Authority.