Executive - Commercial/ Sales

Department:

Sales and Commercial

Grade:

C

Reporting to:

Office manager - Shenzhen

Direct reports:

None

Job purpose:

·       Canvassing cargoes for all trade lanes to achieve target liftings.

·       Increasing SeaLead’s market presence.

·       Maintaining existing clientele.

·       Expanding existing relationships by presenting new solutions and services to clients.

·       Developing new business opportunities; customers and revenue lines.

·       Forecasting and allocations.

·       Responsiveness to all quotations, trouble shooting and handling of enquiries from customers.

Main tasks and responsibilities:

·       To develop a strong business-building relationship with existing and new customer bases.

·       Achieve close level of support with client through regular contact, regular visit and entertainment to secure business.

·       Responsible for business development for allotted trade lanes.

·       Develop new clientele through referrals, own and company network.

·       To be fully accountable for meeting individual key performance indicators and targets.

·       Achieve given TEU & Revenue target per vessel.

·       Suggestions to improve the overall revenue and profitability of the assigned sector.

·       Submit regular reports covering sales activities, performance and plans through CRM system.

·       Preparing advance forecasts, collecting and reporting accurate market intelligence.

·       Ensure strict credit control, payment collection and minimise outstanding.

·       Close coordination with all departments to attend to customer’s complaints. To resolve issues and uphold our service commitment to customers.

·       Ensure that customers know the whereabouts of their shipments.

·       Willing to travel as needed.

Key interactions (Internal | External):

External:  JV partners | Customers and Clients | Agents

Internal:  Trade Management | Commercial assistant | Sales executive | Operations/ Liner Management | HR & Admin | Finance

Education requirements:

Language requirements:

Bachelor’s Degree or qualified professional.

English – Fluent (required)

Background and experience:

Competencies and skills:                                 

·  Degree in Business Administration, Sales, Marketing or qualified professional.

·       At least 3 years of Sales related function from shipping/ container line.

·       Strong MS Office software application, including Excel and Powerpoint.

·       Proven track record in sales.

·       Stable work history.

·       Strong written & spoken English Skill.

·       Good Communication and Interpersonal skill.

·       Customer Orientated.

·       Team Player.

·       Self-driven with the passion to deal with people.

·       Strong negotiation and networking skills.

·       Able to work independently, with multitasking abilities, and able to take work pressure.

·       Positive work attitude,

·       Sales-focused with strong abilities to develop good customer relations and hit sales targets.

·       Ability to perform under pressure.

AUTHORISATION

Reporting manager:

Date:

Signature

HR:

Date:

Signature