SeniorExecutive - Sales Support
| Department: | Sales | Grade: | D | |
| Reporting to: | Sales Manager | Direct reports: | None | |
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| Job purpose: | ||||
| To create and maintain a quality level of experience extended to all internal stakeholders and external visiting clients. This experience will start from being the first point of contact at the front counter to management of day-to-day office operations and sales support activities. The position will have changing requirements and so you need to be very adaptable and willing to take on new challenges. | ||||
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| Main tasks and responsibilities: | ||||
| Sales Support · Answer calls and send leads to Sales team · Support in the preparation of data for country sales and overall performance · Participate in sales meetings and prepare data for sales progress and pipeline reports · Support sales activities between customers and agents · Be part of improvement meetings with sales organization (agents) and support following up of progress · Be the internal contact person for CRM Tool and support the implementation. · Assist with preparation of materials needed for customer and internal meetings · Support sales team on quotations, RFQ, credit application · Take charge of news within the organization to be published by marketing team | ||||
| Key interactions (Internal | External): | ||||
| External: Customers|Partners|Vendors|Couriers| Internal: HR&Admin| All employees | ||||
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| Education requirements: | Language requirements: | |||
| · Diploma level | · English – Fluent | |||
| Background and experience: | Competencies and skills: | |||
| · 3 - 5 years’ work experience as Sales Support · Prior experience in Shipping sector will be advantageous. | · Hands-on experience with office equipment. · Time management and organisational skills. · Willingness to learn. · Analytical, numerical, and problem-solving skills. when under pressure and tight work deadlines. · Presentable and well-dressed with a positive and friendly attitude. | |||
